Reacting to Covid-19
When Covid-19 became more prevalent, RMIT imposed a travel ban on their staff, as a matter of public safety. For RMIT’s international team - their regional experts who were usually found flying out to various regions to meet with students - the ban meant having to stay at home. As a result of this, the International team decided to create a second account with TAP and host their own TAP Page.
The University of Sheffield had seen how much value peer-to-peer conversations added to the experience of interacting with the University from their use of TAP. Going into 2019’s Clearing period, they wanted to give prospective students the chance to speak directly with current students to help them decide where to study. So, they put our platform at the heart of their Clearing efforts, with impressive results.
The power of peer recruitment
Adelaide's Customer Experience Manager Dan Powell talked to us about why they chose TAP, what benefits they've seen from it, and why peer recruitment and peer-to-peer conversations are so important to their recruitment strategy.
Fast setup & a successful virtual open day
After deciding to embrace the power of peer recruitment - in particular harnessing it online - the University of Sunderland decided to partner with us and, naturally, wanted to move quickly. Thanks to the flexibility, enthusiasm, and passion of the Sunderland team ,and the simple process for setting up our platform, they were able to do just that, with their TAP Page going live in just 10 working days. They then followed this fast implementation with a highly successful virtual open day.
Virtual Open Days
The global coronavirus pandemic has brought with it unprecedented challenges for university recruitment and admissions teams, in particular when it comes to Open Days - which are still a vital part of a prospective student's decision-making process. The University of Bolton decided to switch their March 2020 Open Day to an online event and used TAP to help make it a success.
The Queen’s College wanted to extend their reach into areas they’ve never traditionally been involved with. They wanted to use digital chats to help demystify what life is like studying at their College and to help with their widening participation efforts.
In particular, they wanted to reach specific students in the North West of England and facilitate conversations with their student ambassadors.
Interactions between prospective and current students have long been a crucial and successful part of Bucks New’s open days – getting across an authentic view of the Bucks student experience is vital in a prospect’s decision-making journey. But, what about on Bucks’ digital channels?
Their website attracts more than 1 million hits per year, and the institution was keen to offer every potential student a real glimpse of what life at Bucks is like – regardless of where they are in the world.
Higher Horizons+ offers higher education outreach to targeted secondary schools and colleges throughout Staffordshire, Shropshire and Cheshire. They came to The Access Platform for digital support in their school and college outreach work.
They wanted to be able to build relationships and start conversations with their target students, as well as provide accessible support and a safe space for questions about Higher Education - our chat platform allowed them to do exactly this, while also giving prospective students a direct link to student ambassadors.
Not only that, Higher Horizons+ wanted an easier way to communicate across teams and harvest user-generated content to drive their social media channels and market their work. Our content module was the ideal solution.